Privacy policy

Privacy Policy – EL ORFEBRE INC.
At EL ORFEBRE INC., we are committed to protecting the privacy and confidentiality of the personal information we collect. This Privacy Policy describes how we collect, use, store, and protect your personal data, as well as the rights available to you under applicable law.
By using our website www.orfebre.com or by providing us with personal information through any means, you acknowledge and accept the practices described in this Policy.
1. General Information
This Policy applies exclusively to the website www.orfebre.com, owned and operated by EL ORFEBRE INC.
We are not responsible for the privacy practices of external websites that may be linked from our site. We encourage users to review the privacy policies of any external site before providing personal information.
For inquiries related to this Policy, please contact:
servicio@orfebre.com
2. Information We Collect
We may collect the following personal information:
• Full name
• Billing and shipping address
• Phone number
• Email address
• Payment and billing information
• Details related to custom orders
• Browsing data (IP address, browser type, device information, cookies, and similar technologies)
3. How We Collect Information
Information may be collected when the user:
• Places an order through our website
• Requests a quote or custom design
• Subscribes to communications or promotions
• Contacts us via email or other means
• Interacts with our website through cookies and tracking technologies
4. Use of Information
Collected information may be used to:
• Process and manage orders
• Process payments through authorized providers
• Coordinate shipping and delivery
• Communicate with customers regarding their orders
• Improve our products, services, and user experience
• Send promotional communications when prior consent has been given
EL ORFEBRE INC. does not sell personal information to third parties.
5. Disclosure of Information
We may share information only when necessary for:
• Payment processing through secure platforms
• Shipping and logistics services
• Compliance with legal obligations
• Protection of the rights, property, or safety of EL ORFEBRE INC.
All third-party providers operate under their own privacy policies and security standards.
6. Data Security
We implement reasonable technical and administrative measures to protect personal information against unauthorized access, alteration, or disclosure.
However, no electronic system is completely secure. Use of our website implies acceptance of the inherent risks associated with digital data transmission.
7. User Rights
Users may:
• Request access to their personal data
• Request correction or updates to their information
• Request deletion of their data, where applicable
• Withdraw consent for promotional communications
To exercise these rights, please contact us in writing at:
servicio@orfebre.com
8. Use of Cookies
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality.
Users may configure their browser settings to block or delete cookies; however, certain website features may be limited as a result.
9. Data Retention
We retain personal information only for as long as necessary to fulfill contractual, legal, tax, or administrative obligations.
10. Governing Law
This Policy shall be governed by the laws of the Commonwealth of Puerto Rico, without prejudice to any applicable federal regulations.
11. Contact
For questions regarding this Privacy Policy:
servicio@orfebre.com